Privacy Policy for San Diego Sports Medicine Acupuncture

Effective Date: August 17, 2025

Our Commitment to Your Privacy

San Diego Sports Medicine Acupuncture is dedicated to maintaining the confidentiality of your personal and health information. We are required by law, including the Health Insurance Portability and Accountability Act (HIPAA), to protect the privacy of your health information and to provide you with this notice of our legal duties and privacy practices.

Information We Collect

We may collect the following types of information:

• Personal Information: Your name, address, email address, phone number, and date of birth.

• Health Information: Your medical history, symptoms, diagnoses, treatments, and any other information related to your health is stored in an encrypted and certified electronic health records system.

• Payment Information: Your billing address, insurance information, and payment history.

How We Use Your Information

We use your information for the following purposes:

• Treatment: To provide you with the best possible acupuncture care. We will only share your information with other healthcare providers involved in your treatment with your express and written consent.

• Payment: To bill you or your insurance company for the services you receive.

• Healthcare Operations: For the business operations of our clinic, such as insurance billing, quality assessment, and customer service.

• Appointment Reminders: To send you reminders of your upcoming appointments.

• Communication: To contact you with information about our clinic and services.

Disclosure of Your Information

We will not disclose your health information to others unless you authorize us to do so, or unless we are required or permitted by law. We may disclose your information in the following situations:

• With Your Consent: We will obtain your written consent before disclosing your information for any reason not listed in this policy.

• As Required by Law: We may disclose your information when required by federal, state, or local law, such as in response to a court order or for public health purposes.

Your Rights Regarding Your Health Information

You have the following rights regarding your health information:

• Right to Inspect and Copy: You have the right to inspect and obtain a copy of your health information.

• Right to Amend: If you believe that your health information is incorrect or incomplete, you may request that we amend it.

• Right to an Accounting of Disclosures: You have the right to request a list of certain disclosures we have made of your health information.

• Right to Request Restrictions: You have the right to request a restriction or limitation on the health information we use or disclose about you for treatment, payment, or healthcare operations.

• Right to Request Confidential Communications: You have the right to request that we communicate with you about medical matters in a certain way or at a certain location.

• Right to a Paper Copy of This Notice: You have the right to a paper copy of this notice at any time.

Data Sharing

We use the information collected to communicate directly with you regarding our products, services, and relevant updates. Your data may also be used to improve our services, personalize your experience, and conduct internal research. We do not share, sell, or distribute your information to third parties, and opt-in data is used solely for direct communication from San Diego Sports Medicine Acupuncture.

Messaging Terms & Conditions

By providing your phone number and opting in, you agree to receive SMS messages from San Diego Sports Acupuncture. These messages may include updates about, appointment reminders, and other relevant notifications.

Message Frequency: Message frequency may vary.

Message & Data Rates: Standard message and data rates may apply based on your mobile carrier.

Support: For assistance, email us at [email protected]

Opt-Out: You can opt out at any time by replying STOP to cancel further messages.

Changes to This Privacy Policy

We reserve the right to change our privacy practices and to make the new provisions effective for all protected health information we maintain. Should our privacy practices change, we will post the new notice in our office and on our website.

Contact Us

If you have any questions about this privacy policy or your rights, please contact our Privacy Officer at:

[email protected]

Complaints

If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the Secretary of the Department of Health and Human Services. You will not be penalized for filing a complaint.